Working as an EVS Director III, you are responsible for directing and overseeing the operational needs of the Housekeeping Department. You will coordinate the tasks of the Assistant Directors and Operations Managers. You will serve as a liaison between administration and hospital departments.
Responsible for department’s financial data and statistics
Monitoring of unit expenditures
Develops and recommends department operating budget and ensure the department operates within budget
Coordinates housekeeping activities with other departments
Actively communicates with administration and other hospital departments
Plans, organizes, directs, coordinates, and supervises functions and activities of the department
Establishes work standards and work flow
Establishes and implements policies and procedures for departmental operations
Encourages and mentors staff creativity and innovation
Ensures compliance with all regulatory agencies
Proactive in the achievement of the facility goals and objectives
Demonstrates quality leadership in meeting performance plans
Reads, develops, and administers Total Quality Management process
Develops and maintains job descriptions for department staff
Encourages staff to participate in education programs
Four year college degree and equal related experience required
Five years of housekeeping management experience at a healthcare account required
Must have the ability to analyze and interpret financial and other data
General business acumen
Excellent interpersonal skills
High customer service and quality attitude
Ability to work under pressure and meet established goals and objectives
Public speaking skills
Ability to utilize a participative approach to managing staff, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements
Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
Additional Salary Information: Annual Bonus based on quality and efficiency standards up to 9% of salary
Internal Number: 173569
About Crothall Healthcare
Crothall is proud to be the premier healthcare support services provider, nationwide. Crothall Healthcare was founded in 1991 and today we serve 1,200 healthcare Clients in 44 states with a stunning 98% retention rate. Crothall has been named to Modern Healthcare Magazine’s “Top 100 Best Places to Work” in 2017 – the fifth year in a row.
We have a deep passion for creating the best possible patient experience. Our unique Positive Impressions™ program offers Clients a Team of 70+ Patient Experience managers working to improve the patient experience – no one else offers such a specialized service. From engaging patients to providing the best environment of care for staff and patients, we understand that we can play a critical role.
We are Specialists. We are professionals who have a deep passion for a specific craft… and that craft alone. Like the healthcare industry but unlike our competitors, we are committed to specialization in each service we offer. We don’t force housekeeping professionals to learn food service or vice versa. This is our passion.
Passion plus Precision equals Performance. We recruit “humble heroes” who want to learn and excel. Without distractions the...y learn fast and develop a deep pride in their expertise – Passion. Then we teach them the precise protocols we’ve learned in our singular focus on each service – Precision. Then these specialized “humble heroes” deliver the best outcomes – Performance.
Focus in a single service fosters innovation. We believe that hyper focus in a single area uncovers Best Practices and allows us to identify cutting edge products and procedures for best outcomes. We have innovative solutions to help Clients drive HCAHPS scores, solve persistent problems, and apply all new thinking.
In the markets we serve, we will be recognized as the premier provider of the highest quality, customer-focused support services.
We offer six core support services:
•Environmental Services (EVS)
•Patient Transportation (PT)
•Laundry & Linen Services (LL)
•Healthcare Technology Solutions (HTS) (Clinical Equipment Services)
•Facilities Management (FM)
•Ambulatory Services (AS)