Munson Medical Center seeks a Director of Environmental Services. Join our team and be a part of bringing exceptional healthcare to northern Michigan.
The Director of Environmental Services will direct the environmental services program at Munson Medical Center to ensure clean, orderly, and attractive conditions of the facility by performing the following duties personally or through subordinate managers. He/she will lead and inspire confidence with the environmental services team and ensures patients are kept safe by providing a clean environment conducive to healing.
Munson Medical Center, a 442-bed regional referral center located in Traverse City, Mich., is in the midst of exciting development and is well positioned for continued growth and success. As a part of the nine-hospital Munson Healthcare system, our 7,000+ employees are dedicated to providing exceptional healthcare to 540,000 people in northern Michigan - a spectacular, four-season recreational region on the freshwater shoreline of Lake Michigan. While northern Michigan prides itself on being a great place to live, Munson Healthcare prides itself on being a great place to work!
More specific duties:
Embraces and supports the Performance Improvement philosophy of Munson Healthcare.
Promotes personal and patient safety.
Establishes standards and procedures relating to the functions and duties of the environmental services staff.
Provides general oversight and direction to the environmental services department.
Evaluates and approves equipment and supply needs.
Ensures the department is compliant with all regulatory and infection prevention standards.
Submits to administrator recommendations for cost savings and quality improvement measures.
Interviews, screens, and selects applicants for employment in the department.
Conducts regular inspections at the facility pertaining to the quality standard and work environment.
Handles grievances and all disciplinary actions in the department as outlined in the Munson Employee Handbook and union contract.
Conducts weekly team meetings with the management team.
Spends more than 50% of time on the floors, following up and inspecting work performed.
Proactive in dealing with customer concerns and complaints.
Provides active oversight over bed tracking program.
Presents EVS in a positive manner to visitors, patients and other hospital personnel.
Requests for special projects are completed with a sense of urgency.
Performs assigned duties in case of internal and external disasters, and fires/drills.
Attends all mandatory departmental and hospital in-services.
Ensures that all departmental orientation programs and in-services are conducted.
Inspects routine dismissals on a random basis to ensure quality of work.
Minimum of 5 Patient Interviews are completed per month.
Press Ganey Reports reflect a minimum score of 80% for all areas.
All Department Services Satisfaction Surveys are followed up.
Periodically checks work schedules to ensure personnel are performing work and following their work schedule.
All reports and memos are well written and submitted on a timely basis.
Demonstrates outstanding decision-making skills in all situations. Inspires confidence in subordinates and peers.
Has demonstrated the ability to work out detailed plans with possible alternatives that maximize effectiveness of self and others.
Plans and prepares budgets and other necessary financial and operational reports.
Strives for personal and career growth by attendance or enrollment in various classes and seminars.
Performs other duties and responsibilities as assigned.
This position requires a bachelor’s degree. A master’s degree is preferred, but not required. The ideal candidate will have three to five years of experience in leadership with demonstrated knowledge or experience in team building and/or environmental services.
Internal Number: 002
About Munson Medical Center
Munson Medical Center is a 391 bed regional referral center located in beautiful Traverse City, Michigan.