Hospice of Santa Cruz County (HSCC) envisions a community where all people live and die with dignity. Since 1978, HSCC has honored the choices of individuals and families by providing exemplary end-of-life care and grief support services. As the county’s leading nonprofit provider of end-of-life care, the hospice program is enriched by community grief support, a children’s bereavement camp, transitional and palliative care services, pet companion and music therapy programs, hospice care for veterans, and end-of-life education and outreach. HSCC serves approximately 3,500 Santa Cruz County residents annually.
HSCC demonstrates our commitment to excellence through annual pillar goals and results focused on the patient experience, organizational culture, sustainability and innovation. We are accredited by the Accreditation Commission for Healthcare, or ACHC, a process which is genuinely patient-focused and demonstrates our agency’s dedication and commitment to a higher level of performance and patient care. Hospice of Santa Cruz County’s patients and families can be confident they are receiving the highest quality care.
The Chief Clinical Officer (CCO) is responsible for the performance of patient care programs for Hospice care. Reporting to the Chief Executive Officer, the CCO develops and executes agency strategy, ensures exemplary clinical leadership, and maintains best practices in clinical care for all disciplines. In conjunction with the Chief Compliance Officer, the CCO ensures hospice program compliance with state, federal and accrediting organizations. The CCO also provides leadership in evaluating an interdisciplinary plan of care process, developing interdisciplinary policies and procedures, and responding to interdisciplinary QAPI issues.
We seek a dynamic and highly skilled Chief Clinical Officer to lead the organization’s clinical operations and uphold our 40-year mission of providing exemplary end-of-life care to our community. A skilled clinician with hospice & palliative care experience, the CCO has exceptional interpersonal skills to guide and support clinical leaders and the interdisciplinary teams. With exceptional patient care at the forefront, the CCO brings fiscal responsibility into planning and delivering high quality services. The ideal candidate is a strategic thinker and an equally skilled implementer.
Bachelors degree in Healthcare field and/or business, Masters preferred
8-10 years leadership experience in healthcare, hospice or end-of-life environment
In-depth knowledge of Federal, State, and local compliance, procedures/ regulations including Medicare Conditions of Participation for hospice organizations and legal operational requirements
Strong knowledge of ACHC compliance and regulatory requirements
Transparent, high-integrity leadership style that motivates teams to do their best and highest work
Demonstrated leadership of management-level employees
A big picture, strategic thinker with a collaborative approach and a willingness to support the team to achieve organizational and personal goals
Strong and effective written, oral and active listening communication skills. Skilled at communicating with and relating to staff, patients and families, volunteers, contracted vendors and consultants, and the general public
Strong and established professional boundaries
Ability to self-start and inspire motivation and achievements in others
Well rounded knowledge of sound business practices within healthcare setting
Strong organizational skills for effective follow-through
Certifications, Licenses, Registrations:
RN license in State of California (preferred) or LCSW
Internal Number: 001
About Hospice of Santa Cruz County
Hospice of Santa Cruz County provides professional, compassionate care recognizing that individuals and families are the guiding force in their own end-of-life experience.