Position Summary

This is a hospital administrative position responsible for directing and managing multiple areas of the Environmental Services Department throughout multiple facilities. The Director, Environmental Services is responsible for facilitating an efficient program in order to maintain a clean and safe environment throughout the entire facility.  This position will also oversee staff development, customer satisfaction and financial and resource management for the department.

General Information:

• Locations: Main Hospital, Physician Office Building, Breast and GYN Cancer Pavilion, Woman’s Center for Wellness and Business and Technology Center
• Total Budget Responsibility: 8.9 Million
• Total FTE’s: 122
• Direct Reports: 5 (Manager, Trainer, Inventory Control Clerk, Event Logistics Coordinator, Secretary III)
• Total Hospital Beds: 168 adult beds; 84 NICU beds

Strategic Leadership:

• Actively engages in the development and implementation of EVS strategies to align with the strategic plan for the hospital
• Remains proactive in the achievement of the departments goals and objectives
• Determines opportunities to improve the quality of services provided
• Demonstrates quality leadership in meeting performance plans

Inspirational Leadership:

• Provides vision, direction and leadership to the environmental services staff
• Works collaboratively across organizational lines to facilitate hospital and departmental operations to ensure patient needs are met
• Acts as a change agent and manages organizational change efforts to ensure operational effectiveness

Operational Leadership:

• Plans, organizes, directs, coordinates and supervises functions and activities of the department
• Coordinates housekeeping activities with other departments and communicates plans accordingly
• Ensures excellent patient experience by providing high levels of customer service
• Maintains an environment that promotes patient and employee safety and quality outcomes
• Establishes and implements policies and procedures, work standards and workflow for department
• Participates in and ensures areas of responsibility consistently meet ongoing regulatory and accreditation readiness
• Develops and oversees departmental budgets and assures financial accountability for annual operations and capital expenditures

People Leadership:

• Assures the availability of appropriate trained staff to deliver a high quality and consistent service
• Cultivates a culture promoting and rewarding professional growth, interdisciplinary collaboration, constructive communication, flexibility, teamwork, and customer service
• Encourages and mentors staff creativity and innovation
• Maintains a focus on internal talent development and retention
• Encourages staff to participate in education programs to enhance their development

Organization Overview

Woman’s Hospital was originally founded in 1968 as one of the country’s first specialty hospitals. Over the past five decades, it has transformed itself from a small community obstetrical hospital into one of the largest women’s specialty hospitals in the United States with over 2,600 employees, 8,000+ births per year, and an established reputation as a national leader in the care of women and infants.

Across the organization, there is a deep commitment to improving the health of women and infants, along with being an innovator in high quality healthcare delivery. This shared commitment has led to the organization receiving multiple national recognitions for patient care, quality and employee engagement.

In recent years, Woman’s Hospital has celebrated the success of expanding women’s cancer services, launched a bold initiative to address opioid addiction in pregnancy which has brought them national attention, and has led the state of Louisiana in improving perinatal outcomes. We also recently opened two new service lines: 10-bed Perinatal Mental Health Unit (1^st in Louisiana and 1 of 4 in the United States) and a 6-bed Pediatric ICU.  

Woman’s Hospital is a financially strong organization committed to aggressively leveraging its tremendous brand and quality reputation in support of a drive to expand services to women and their families across the region and state.

Woman’s Mission
To improve the health of women and infants.

Woman’s Vision
Woman's will be the provider of choice for women’s healthcare.

Woman’s Values
Respect - accepting and appreciating differences
Innovation - creating and embracing change to improve outcomes
Compassion - showing kindness to and caring for one another
Excellence -     being the best at what we do

Accreditations and Certifications 

• Magnet® Nursing Hospital (American Nurses Credentialing Center)
• Joint Commission Gold Seal of Approval
• Breast Imaging Centers of Excellence (American College of Radiology)
• National Accreditation Program for Breast Centers (NAPBC) accreditation
• Pathology Lab Accreditation (College of American Pathologists)
• Silver Cancer Commendation (American College of Surgeons' Commission on Cancer)
• Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP) accreditation 
• Blue Cross Blue Shield “Blue Distinction Center” for Maternity Care and “Blue Distinction Center Plus” for Bariatrics
• Medical Fitness Association certification for Woman’s Center for Wellness
• The Gift Redesignation for protecting, promoting and supporting breastfeeding
• AAHRPP Accreditation for Research
• Birth Ready+ Designation (LaPQC)

Awards and Honors 

• Newsweek's list of America's Best Maternity Hospitals 2023, 2024, 2025
• Newsweek's list of World's Best Hospitals 2022, 2023, 2024, 2025
• Newsweek’s list of World’s Best Hospitals 2021: One of only 16 specialty hospitals in U.S. to make the list
• Modern Healthcare's 100 Best Places to Work in Healthcare in 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 , 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
• Press Ganey Guardian of Excellence Award 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2023, 2024
• 4-Star Rating by Centers for Medicare and Medicaid Services in 2020, 2021
• Becker's "150 Great Places to Work in Healthcare" in 2014, 2015, 2016, 2017, 2018, 2019
• Louisiana Tumor Registry Gold and Silver Seals of Excellence
• Silver Beacon Award for Excellence for Adult Intensive Care Unit
• Baton Rouge Parents magazine "Family Favorite Birthing Hospital" and “Favorite Hospital”
• Forbes Best Midsize Employers 2025
• The Advocate’s 2025 Best of Baton Rouge Awards for Best Place to Have a Baby, Best Hospital, and Best Cancer Treatment Center (Woman’s Cancer Pavilion)
• Forbes Best In-State Employers 2024
• Newsweek Best Cancer Hospitals 2024

Contacts

If you have questions about this opportunity, please contact:

Brooke Peterson, Talent Acquisition Partner brooke.peterson@womans.org (225) 924-8155

Woman's Hospital values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

Candidate Qualifications

The ideal candidate will possess the following qualifications and professional experience:

• Four-year college degree preferred. Substantial management experience may be substituted in lieu of a degree.
• Five (5) years of housekeeping management experience required, preferably in a hospital setting
• General business acumen with the ability to analyze and interpret financial data and department budgets
• Requires working knowledge of quality assurance, customer satisfaction tools, infection control practices and healthcare related regulations such as OSHA, Department of Health and The Joint Commission
• Ability to participate in development and implementing organizational strategies to improve the delivery of services
• Excellent managerial, communication and interpersonal skills
• Ability to work under pressure and meet established goals and objectives
• Proficient in the use of Windows-based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook