Our Director-Environmental Services (system-wide) innovates, plans, organizes, implements and monitors Environmental Services and Linen Services activities system-wide so as to maintain the highest possible cleanliness and service standards and creates a clean, attractive and safe environment for our patients, visitors and partners.
This position will work on a system-wide level and travel between our various locations in the Janesville, Wisconsin and Rockford, Illinois regions.
In addition, our Director-Environmental Services (system-wide) ensures operations meet or exceed regulatory standards and best management practices (AHE) pertaining to work space design, maintenance and operations of Environmental Services and Linen, including but not limited to; TJC, RCRA, OSHA, DOT, EPA, CMS, FMLA, HIPAA, state and local departments of health and environmental protection and laws related to Workers Compensation and employment of minors, along with the required safety training and documentation.
This position also includes the execution of a variety of duties and tasks including to:
Ensure understanding of guidelines and standards are maintained for CDC, AORN, APIC.
Adhere to all organization safety, risk management and infection prevention standards. Promote culture of patient safety through education, policy development and standardization of processes. Complete safety and risk assessments as appropriate.
Demonstrate working knowledge of blueprints, life cycle costing, furniture & finishes (walls, floors, window treatments, etc.) and of the cleaning requirements, chemicals, equipment, language and labor for these items, coordinating with other departments as appropriate.
Participate in the development of planning, design and construction activities; integrate infection prevention standards with design and construction activities. Calculate departmental costs for new building or expansion of facility for Environmental Services and Linen Services.
Demonstrate a working knowledge of infection prevention practices. Integrate infection prevention standards with environmental cleaning, linen and waste operations.
Develop a waste management program to include, but not limited to goals, operational requirements, reporting procedures, manifests, training, documentation and integration of infection prevention standards for healthcare waste types such as; RMW, sharps, HW, pharmaceutical, chemotherapy, pathological, E-waste, recycling, municipal solid waste, paper shred/recycle, universal wastes.
Direct operations of linen distribution management program including distribution of clean textiles and collection of soiled. Demonstrate working knowledge of laundering and associated technologies.
Develop capital and expense budgets. Monitor year-to-date expenses to compare with budget projections. Analyze budget and benchmark variance reports. Project and document financial impact of service level changes, optimizing department effectiveness, administering benchmark protocols and providing coverage within budget. Evaluate need for capital equipment and system improvements.
Monitor customer/patient expectations through satisfaction plans and measurement tools to assure adequacy of services (HCAHPS & Press-Ganey). Conduct regular multidisciplinary inspection tours of facilities and develop plan to maintain and improve appearance. Manage patient throughput process and collaborate with other departments for the resolution of patient care delivery issues.
Participate on committees as appropriate and relative to areas of practice and interest, including but not limited to: Safety Committee, Waste & Environmental Management, Patient Satisfaction, Value Analysis Team, and Emergency Management.
Exhibit leadership through confidence in self and others. Inspire, motivate and engage others to optimize efficiency and effectiveness and positively influence actions and opinions.
Bachelor’s degree or Associate degree or 5 + years relevant experience, 4 + years leadership experience and/or training or equivalent combination of education and experience.
AHA CHESP Certified Healthcare Environmental Services Professional certification preferred. Valid driver’s license.
Internal Number: 13328
As a not-for-profit, vertically integrated, multi-specialty health organization serving more than 2.1 million individuals throughout Wisconsin and Illinois, Mercyhealth’s 8,000+ employees (who we call partners) are committed to providing the most advanced health care services available. Our partners do this with compassion, dedication, pride and professionalism. We have created a Culture of Excellence at Mercyhealth that truly makes us unique and enhances our vision of providing a “best place to work.” Our culture focuses on employee engagement, empowerment and growth, working together as a team to achieve one common goal: our mission of providing exceptional health care services, resulting in healing in the broadest sense.
We provide a unique range of health care needs through one continuum of care. Our care spans four core service areas including: hospital-based services, clinic-based services, post-acute care and retail services, and a wholly-owned and operated insurance company.
Our partners enjoy a variety of benefits and career-advancement opportunities such as tuition/certification reimbursement, career education and personal development initiatives, and state-of-the-a...rt technology and procedures.
At Mercyhealth, we serve with a passion for making lives better, and we truly believe our accomplished staff is second to none in this mission. We hope you’ll consider becoming part of the Mercyhealth family.