Full-Time Position - Edwards Mill Road Office - Raleigh, NC - Position reports to Chief Operations Officer. Maintain and enhance electronic medical records software functionality through continuous process of support, development and training. Provides best practice IT approach solutions and consultative support services, assisting in realizing the full potential of the EHR solutions. Applicants must demonstrate the ability to work independently, manage multiple priorities, and design and implement improvement plans of action. Strong communication skills, experience with implementation and optimization of an EHR system, and the ability to effectively consult with individuals and small teams are required.
2+ years experience in a Healthcare setting. Physician practice is preferred.
2+ years experience providing EHR education to physicians
3+ years experience in customer service setting with proven oral and written communication skills.
Experience supporting large scale user clinical environments.
Bachelor’s Degree in business, healthcare, medical technology or equivalent experience.
Experience with Centricity Practice Solutions®, Centricity EMR® or Visual Form Editor
Proficiency with MS Office Toolset (Including Word, Excel, Outlook, PowerPoint, Access)
Experience working with ticketing/incident management systems
Experience using report writing tools &/or writing advanced queries.
Internal Number: 2019-16
About Raleigh Orthopaedic Clinic
Raleigh Orthopaedic Clinic is Wake County’s oldest orthopaedic practice. Our roots in providing orthopaedic medicine to central and eastern North Carolina can be traced back to 1919.
Raleigh Orthopaedic Clinic has 22 board certified and board eligible orthopaedic surgeons, with advanced training in their respective subspecialties, which include: foot and ankle surgery, hand, wrist and elbow surgery, neck and spine surgery, hip surgery, shoulder surgery, total joint replacement, and sports medicine. In addition, Raleigh Orthopaedic Clinic has primary care sports medicine physicians, a physiatrist and a podiatrist, who specialize in the conservative treatment options for orthopaedic conditions, and 22 advanced practice providers to care for your unique orthopaedic conditions. We have five convenient clinic locations in Raleigh, Cary, Garner, North Raleigh and Holly Springs with on-site services, including: MRI, X-ray, physical therapy, casts, braces, splints, and orthotics, pedorthotics and prosthetics.
With over 200 years of combined experience, the Raleigh Orthopaedic Clinic physicians and staff are committed to providing the highest quality musculoskeletal care available i...n the Triangle and surrounding regions of central North Carolina. Our ultimate mission is to be your provider of choice for orthopaedic surgery/medical care.