This position has accountability for providing leadership, management, and administration of facility services operations for all Banner facilities including medical centers, BMG facilities, surgery centers and corporate buildings within a service area. It helps plan and implements both system and regional initiatives. Ensures a working environment supportive of facility utilization in a reliable and cost effective manner. This position is responsible for developing and maintaining a resource strategy for facilities services that is responsive to the continuous changes in the organization and corporate structure while maintaining a close customer-responsive relationship.
Provide leadership, management and guidance to area team. Ensure compliance with strategic vision, and priorities while seeking opportunities for efficiency. Identify high-value talent within team to develop succession planning and manage talent acquisition, assignments, and performance. Demonstrate leadership qualities that foster a collaborative environment for continuous improvement and development as well as continually supporting and exhibiting company core values and service standards. Establish and maintain a culture of customer responsiveness throughout the team.
Meet regularly with stakeholders including hospital administration, corporate leadership, and areal clinical leadership to understand current and future needs, pulse satisfaction, and develop actions plans to meet facility requirements, delivering the highest customer service and results.
Provide leadership for area team in developing annual business plans, operating and capital budgets, managing cost and variances to ensure financial targets are met or exceeded. Monitor performance goals, develop management plan to meet or exceed metrics, and create improvement plan, when applicable.
Implement process improvements focused on service support, preventive and predictive maintenance programs, efficiency and cost while maintaining supportive environments for regional teams.
Provide leadership in collaboration with regulatory management, emergency management and environmental health and safety teams in developing compliance programs to meet CMS, TJC and all AHJ licensing and regulatory standards.
Assure collaborative support to ROC, Shared Services, Supply Chain and other system teams to deliver cost effective service excellence.
Collaborate with Development and Construction leadership to prioritize and implement capital improvement projects, capital infrastructure planning, and influence design standards based on operational learnings and team feedback.
Expert-level working knowledge of principles, practices, and operations in assigned area of responsibility as normally obtained through the completion of a Bachelors Degree in a relevant field.
A minimum of ten years of progressively responsible healthcare facilities experience in designated facility, business entity or area, including a minimum of five years management level experience within a major health care organization, health system setting, or large multi-operational corporate environment in complex industries similar to healthcare.Proven track record of driving successful performance outcomes and accomplishing organizational goals.Experience anticipating and responding to the needs of internal and external customers.Experience managing a budget. Strong financial and business acumen. Knowledge of budgeting and forecasting methodologies. Able to analyze and interpret data.Skilled in building partnerships with management, staff, and stakeholders to achieve department goals and objectives; managing problems and situations where uncertainty is inherent; developing strong, enduring, and trusting relationships; fostering the development of cohesive teams; persuading others to adopt a particular stance on an issue; developing and evaluating best practices and emerging trends for organizational applicability and appropriateness; constructing new and innovative solutions for complex and varying problems and situations while considering the larger perspective or context; mentoring and coaching staff by providing open and honest feedback to enhance performance; developing and implementing strategic goals and initiatives that support organizational success; effectively allocating available resources; utilizing data and information to make informed and appropriate decisions; negotiating win-win scenarios with internal customers and/or outside vendors/partners; developing collaborative relationships with internal and/or external strategic partners and/or other applicable parties.Excellent human relations, organizational and communication skills are essential. Leadership style and characteristics necessary to effectively perform in this role include: strong work ethic; results-oriented; persuasive; motivational; able to make rational decisions in difficult situations; inspirational; honorable; confident; systems-thinker; innovative; life-long learner; courageous; high-energy; integrity; collaborator; ability to work with teams; good listening; nonvolatile; values multiple disciplines; and passionate about continuously improving and providing high quality care and service excellence to patients, families, employees and physicians.
Knowledge of healthcare accrediting and agency rules and regulations.
Additional related education and/or experience preferred.
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.