Registers and interviews patients, obtaining accurate demographic and financial information in line with JCAHO, EMTALA, organizational and PFS guidelines and requirements. Completes all computer entry, registration paperwork, assigning of rooms, and all other functions as necessary
EDUCATION: High school diploma or equivalent, medical terminology preferred.
SKILLS: Computer knowledge, keyboarding skills and the ability to operate general office equipment skills required. Ability to read and write in English, bilingual in Spanish preferred. Ability to promote exceptional customer service.
EXPERIENCE: Two years experience in related health care field preferred, previous experience in patient registration preferred.One year experience in customer service related field.
NATURE OF SUPERVISION:
-Responsible to: Patient Access Manager, Patient Financial Services Director
- Bloodborne pathogen - B
General office environment, frequent contact with patients, VDT exposure.
PHYSICAL REQUIREMENTS: Long periods of sitting at times, great deal of walking, transporting patients to their rooms including pushing and pulling. Keyboard usage with sound ergonomic principles. Must be flexible in work schedule.
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.