Manager, Training and Education (Home)

Satellite Healthcare, Inc. has been among the nation’s leading not-for-profit providers of kidney dialysis and related services since 1974. Through its affiliated services, Satellite Wellbound, Satellite Dialysis and Satellite Research, Satellite Healthcare, Inc. provides unparalleled early patient wellness education, personalized clinical services, and a complete range of dialysis therapy choices. In addition, Satellite Healthcare, Inc. has a well-recognized, ensuring commitment to philanthropy and community service, from funding millions of dollars in research grants to sponsoring kidney programs nationwide. Satellite Healthcare, Inc. is committed to advancing the standard of chronic kidney disease care so patients can enjoy a better life.

At Satellite Healthcare, Inc. (SHC), we work with Purpose at the heart of everything we do. It starts with our Mission to make life better for those living with kidney disease and our Vision to be unsurpassed in our individualized experience, our quality, and our compassion. Our core Values round out our Purpose by defining how we choose to show up each day. As a member of our team, you will be invited to discover your own personal purpose at work and ways to active that purpose to create a more fulfilling work-life for yourself. It is our hope and belief that, as you and your colleagues learn to courageously live and work by your purpose, you will find that it not only lifts your work and your career, but the organization, and the community of patients as well.

Job Summary:

The Manager, Training & Education (Home) will work with the Director of Training and Education to organize and facilitate the training and competency programs utilized within the Clinical Department, when performing duties and responsibilities for home therapy.  This will include, but is not limited to, development and administration of training programs, checklists, and staff competency exams as well as provision of ongoing continuing education programs as it relates to managing home patients.

This role is actively engaged in field activities with operations management, training staff, and support staff for home dialysis centers and programs.  This position will partner with the Director of Training and Education to lead the home dialysis training staff in working with other key departments to provide an integrated care model for the management of patients.  The Manager will also manage home dialysis training team in designated locations, as needed.

Essential Functions:

Manages home dialysis training programs through supervision of training staff and development and implementation of tools, projects and programs; includes direct communication and relationship development with new or existing staff, with ongoing interaction with home training staff reporting to the Director as well as training support for clinicians in Satellite Home Dialysis centers

     Ensures home modality options are adequately addressed; programs will include orientation and support for new employees, center managers and patients, as needed

     Defines core competencies for clinical staff and management; creates tools and guidelines for evaluation; audits all staff for competencies; develops processes to ensure skills are maintained

     Integrates the training of clinical applications, such as SPIN, within clinical education programs and provides guidance or support  

     Provides staff training and education resources for new clinical initiatives

     Partners with Director of Training and Education and Human Resources to advise center management with ongoing management development programs for home dialysis training needs     

     Maintains open lines of communication with multidisciplinary team and respond to quality issues

    Ensures education of dialysis therapies options; that all patient care staff are knowledgeable about the various options for dialysis therapies; creates opportunity for collaboration and learning among all staff

    Provides internal and external leadership activities (professional meetings, recruiting and educational events) for professional development of educators

    Works with center management and Medical Directors to ensure nursing care is addressing the needs of the referring physicians and patients

    Provides educational support services: In-service Classes, Coaching, Skill lab training

    Develops educational curriculum for home service line trainers to meet needs for quality outcomes and to meet regulatory requirements 

    Orchestrates and integrates training and development programs for new centers

    Regularly assesses the need for staff training and development and measures effectiveness of training

    Collaborates with center management on recruitment, development and specialized nursing personnel

    Responsible for driving the Satellite Healthcare culture through values and customer service standards

    Develops and maintains effective relationships through effective and timely communication

  Education & Experience:

• BSN from an accredited school of nursing required; Master’s Degree in health services or nursing education preferred

• Three (3) years Management experience preferred

• Eight (8) years nephrology nursing experience required; hemodialysis and home therapies experience preferred

• CNN credential preferred

• CPR instructor preferred

       Any combination of education and experience that would likely provide the required knowledge, skills, and abilities as well as possession of any required licenses or certifications is qualifying

Knowledge, Skills & Abilities:

• Able to develop and initiate public presentations/classes

• Provides excellent customer service as part of a collaborative team

• Able to read, write, speak, understand and satisfactorily communicate with others in English

• Must be able to independently travel to assigned locations

   

Satellite Healthcare, Inc. is an equal opportunity employer. Satellite Healthcare, Inc. does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

Satellite Healthcare, Inc. offers a drug free work environment.