The Manager, Training & Education (Home) will work with the Director of Training and Education to organize and facilitate the training and competency programs utilized within the Clinical Department
Satellite Healthcare, Inc. has been among the nation’s leading not-for-profit providers of kidney dialysis and related services since 1974. Through its affiliated services, Satellite Wellbound, Satellite Dialysis and Satellite Research, Satellite Healthcare, Inc. provides unparalleled early patient wellness education, personalized clinical services, and a complete range of dialysis therapy choices. In addition, Satellite Healthcare, Inc. has a well-recognized, ensuring commitment to philanthropy and community service, from funding millions of dollars in research grants to sponsoring kidney programs nationwide. Satellite Healthcare, Inc. is committed to advancing the standard of chronic kidney disease care so patients can enjoy a better life.
At Satellite Healthcare, Inc. (SHC), we work with Purpose at the heart of everything we do. It starts with our Mission to make life better for those living with kidney disease and our Vision to be unsurpassed in our individualized experience, our quality, and our compassion. Our core Values round out our Purpose by defining how we choose to show up each day. As a member of our team, you will be invited to discover your own personal purpose at work and ways to active that purpose to create a more fulfilling work-life for yourself. It is our hope and belief that, as you and your colleagues learn to courageously live and work by your purpose, you will find that it not only lifts your work and your career, but the organization, and the community of patients as well.
The Manager, Training & Education (Home) will work with the Director of Training and Education to organize and facilitate the training and competency programs utilized within the Clinical Department, when performing duties and responsibilities for home therapy. This will include, but is not limited to, development and administration of training programs, checklists, and staff competency exams as well as provision of ongoing continuing education programs as it relates to managing home patients.
This role is actively engaged in field activities with operations management, training staff, and support staff for home dialysis centers and programs. This position will partner with the Director of Training and Education to lead the home dialysis training staff in working with other key departments to provide an integrated care model for the management of patients. The Manager will also manage home dialysis training team in designated locations, as needed.
Manages home dialysis training programs through supervision of training staff and development and implementation of tools, projects and programs; includes direct communication and relationship development with new or existing staff, with ongoing interaction with home training staff reporting to the Director as well as training support for clinicians in Satellite Home Dialysis centers
Ensures home modality options are adequately addressed; programs will include orientation and support for new employees, center managers and patients, as needed
Defines core competencies for clinical staff and management; creates tools and guidelines for evaluation; audits all staff for competencies; develops processes to ensure skills are maintained
Integrates the training of clinical applications, such as SPIN, within clinical education programs and provides guidance or support
Provides staff training and education resources for new clinical initiatives
Partners with Director of Training and Education and Human Resources to advise center management with ongoing management development programs for home dialysis training needs
Maintains open lines of communication with multidisciplinary team and respond to quality issues
Ensures education of dialysis therapies options; that all patient care staff are knowledgeable about the various options for dialysis therapies; creates opportunity for collaboration and learning among all staff
Provides internal and external leadership activities (professional meetings, recruiting and educational events) for professional development of educators
Works with center management and Medical Directors to ensure nursing care is addressing the needs of the referring physicians and patients
Provides educational support services: In-service Classes, Coaching, Skill lab training
Develops educational curriculum for home service line trainers to meet needs for quality outcomes and to meet regulatory requirements
Orchestrates and integrates training and development programs for new centers
Regularly assesses the need for staff training and development and measures effectiveness of training
Collaborates with center management on recruitment, development and specialized nursing personnel
Responsible for driving the Satellite Healthcare culture through values and customer service standards
Develops and maintains effective relationships through effective and timely communication
Education & Experience:
BSN from an accredited school of nursing required; Master’s Degree in health services or nursing education preferred
Three (3) years Management experience preferred
Eight (8) years nephrology nursing experience required; hemodialysis and home therapies experience preferred
CNN credential preferred
CPR instructor preferred
Any combination of education and experience that would likely provide the required knowledge, skills, and abilities as well as possession of any required licenses or certifications is qualifying
Knowledge, Skills & Abilities:
Able to develop and initiate public presentations/classes
Provides excellent customer service as part of a collaborative team
Able to read, write, speak, understand and satisfactorily communicate with others in English
Must be able to independently travel to assigned locations
Satellite Healthcare, Inc. is an equal opportunity employer. Satellite Healthcare, Inc. does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
Satellite Healthcare, Inc. offers a drug free work environment.
Satellite Healthcare – Improving the Lives of Patients with Chronic Kidney Disease (CKD)In 1973, Norman S. Coplon, M.D. began Satellite Healthcare with the objective of improving the quality of life of his dialysis patients. Dr. Coplon established Satellite Healthcare as a not-for-profit, community benefit organization, which allows us to focus primarily on patients.Four decades later, Satellite Healthcare has shaped CKD healthcare in our industry, and continues to elevate the standards of patient care and innovation.Today, we provide a range of expert services to patients with chronic kidney disease (CKD). Satellite strives to individualize each patient's care to help him or her enjoy their life to the fullest.Satellite Dialysis — We operate 40 high-quality, state-of-the-art, patient-friendly dialysis centers that meet the long-term clinical needs of more than 4,000 CKD patients.Satellite WellBound — With more than 20 centers in place, we focus on personalized training and support for patients performing dialysis at home. In addition, WellBound provides a robust complement of pre-dialysis patient wellness education programs that can help prevent or slow the progression of early st...age CKD.At each of our centers, we put our patients first by providing:Compassionate care with a personalized touchWellness education to empower longer, healthier livesBest clinical practices resulting in outcomes that consistently exceed industry performance standards Opportunities for nephrologists to focus on their patients in comfortable, state-of-the-art environmentsIn addition to patient care, our clinical research division works on finding medical breakthroughs for CKD patients by conducting both internal and external research.For more information, contact Info@SatelliteHealth.com.