Management Service Officer 3
UCLA HEALTH
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Management Service Officer 3

UCLA HEALTH

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Details
Posted:
January 28, 2021
Location:
Los Angeles/CA/USA
Salary:
Open
Discipline:
Operations
Required Education:
High School
Responsibilities

The Department of Pathology and Laboratory Medicine is seeking to hire a Management Service Officer (MSO) 3 to supervise phlebotomy and pre-analytical processes in Support Services. In this key position, you will directly manage a team of Certified Phlebotomy Technicians (CPT) and Patient Record Abstractors (PRA). Primary duties include:

•Oversee daily operations of the lab, which includes technical issues regarding phlebotomy, specimen processing, send out testing, and referral lab reports
•Assist with developing and implementing performance standards to ensure optimal delivery of service that meet quality, cost efficiencies and customer service goals 
•Participate in strategic planning, budget and productivity goals, staff personnel administration, purchasing, expenditure control, space utilization, building and equipment security and maintenance 


Qualifications

 Required Qualifications
•Must have experience working in a high volume clinical laboratory 
•Strong communication skills with ability to convey complex technical protocols/procedures to personnel at all levels of the organization
•Working knowledge of medical terminology and Clinical Lab test names 
•Knowledge of infection control procedures
•Ability to develop, operationalize, and monitor budgets 
•Ability in resolving complex personnel issues, involving interpretation and application of established policies and procedures
•Ability to adapt to changes 

Preferred Qualifications 
•5 years of experience in supervising a team, including demonstrated ability in managing employee performance

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Please See Above

Internal Number: 79776066
About UCLA HEALTH
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.
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