The Minnesota Department of Human Services is seeking a driven candidate for the role of Director of Operations, to provide executive leadership, oversight, and coordination for the Anoka Metro Regional Treatment Center (AMRTC) while managing the division’s ongoing programs in order to maximize efficiency in administrative and support services. The ideal candidate will be a relational, collaborative and visible leader with a strong business acumen.
The Anoka Metro Regional Treatment Center is a 175 bed inpatient psychiatric hospital serving adults with mental illness. The population also includes individuals civilly committed for specialized care, such as competency for criminal court (Rule 20), emergency 48-hour bed holds, and co-occurring mental illness/chemical dependency. Located just 15 minutes north of the Twin Cities metro, this modern facility offers compassionate, person-centered care in a pleasant environment appreciated by patients and employees alike.
Reporting to the Hospital Administrator, the Director of Operations will:
Lead and manage a comprehensive array of services and programs for the hospital.
Be responsible for all operational issues, including ensuring the organization is focused on safety and clinical results; building a strong service culture and getting results; and producing strong financial results.
Work directly with the Hospital Administrator to execute the organization’s mission, vision and values.
Inform the Hospital Administrator of all program issues and accomplishments and will provide summary reporting to the executive leadership team.
Partner with the leadership and management team and will also be responsible for all program planning, organizing, operating, and staffing of the areas they supervise.
Develop, implement, and manage the program aspects of the annual budget in conjunction with Finance and the Hospital Administrator.
Ensure all services are in compliance with all federal, state, and regulations, certifications, and licensing requirements
Be prepared to assume the duties and responsibilities of the Hospital Administrator when the Hospital Administrator is absent or unavailable.
State Program Admin Manager Senior Qualifications:
Bachelor’s degree in Business, Healthcare Management or equivalent.
Five (5) years management or leadership experience in hospital, healthcare, and/or medical practice setting, demonstrating the following:
Knowledge of elements of health care delivery, successful implementation of strategy, business planning, operations, finance, and the ability to drive change under dynamic conditions, such as health care industry changes, legal/regulatory changes, and technological trends.
Experience engaging diverse clinical constituencies (e.g. physicians, nurses, pharmacists, therapists, etc.) in the development and implementation of new and expanded clinical programs and services.
Skills in achieving operational goals and effectively implementing business plans to achieve strategic growth.
Skills in process and quality improvement, patient-centeredness, productivity, and problem solving.
Ability to collaborate with all levels of constituents, both internal and external to the organization, and the ability to lead and manage through influence.
Experience working with a boards and committees.
Knowledge of current trends and regulations in healthcare applicable to care hospital.
Experience in employee relations to effectively lead, influence, motivate, recognize, develop, and utilize staff to achieve strategic objectives.
Ability to communicate complex issues and ideas effectively in oral and written form.