Exhibits a friendly, caring attitude to patients when introducing the Catering to You program, taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays.
Takes patients menu selections prior to each meal.
Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
Assembles trays according to patients menu on tray tickets in a timely and accurate manner.
Interacts with Nursing to ensure patients’ diet prescriptions are accurate, and patients’ food needs are met.
Completes catering rounds after passing trays to inquire if patient needs anything else.
Retrieves trays from patients’ rooms shortly after completing round.
Maintains accurate and current information for each patient on assigned unit(s).
Assists dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered.
Communicates any patient related problems/concerns to appropriate personnel, in a timely manner following departmental procedures.
Wears name tag identification.
Adheres to facility confidentiality and patient’s rights policy as outlined in the facility’s HIPAA policies and procedures.
Contributes to patient satisfaction goals by providing quality service.
Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
Maintains a clean, sanitary working environment.
Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
Identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per MSDS sheets.
Utilizes equipment in performing job functions according to department’s safety procedures.
Follows facility and departmental safety policies and procedures to include incident reporting.
Exhibits pleasant and cheerful demeanor and maintains a helpful attitude towards employees, physicians, patients, and visitors.
Reads and complies with all policies and procedures of Morrison and Compass as appropriate.
Performs other tasks as may be assigned.
EDUCATION AND EXPERIENCE REQUIRED:
One month related experience or training; or equivalent combination of education and experience.
Must be able to read, write and understand English
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.