The incumbent serves as a Food Service Worker Supervisor for all patient food service areas at the VA New Jersey Health Care System. Incumbent works under the direct supervision of the Head Food Service Supervisor who provides program goals and direction necessary for the incumbent to accomplish assigned duties and responsibilities. He/she functions within established Medical Center and Nutrition and Food Service policies and procedures. The Food Service Worker Supervisor functions independently in areas of assignment. Responsible for the smooth, efficient operation of food service at the Lyons and East Orange campuses, which may include units such as Medical, Surgical, Mental Health, Substance Abuse and Community Living Center (CLC). Responsible for the direct supervision of full-time and/or part-time Food Service Workers, WG-01 through WG-05 grades. On a recurring basis, he/she will supervise Food Production employees, WG-03 to WG-05, in the absence of the Cook Foreman. Is accountable for quality, quantity, and timeliness of work and the efficient and effective use of available resources. Directs the daily activities of these resources for advanced food centralized tray assembly, re-thermalization and subsequent tray delivery to the patients' units/dining areas in varied locations and buildings. Responsible for maintaining security procedures, and applications of automation and electronic information systems including, but not limited to, computer based procedures (Computrition & VATAS). He/she must be able to interpret and implement guides, written specifications, procedures and/or policies. Must be able to learn, understand and implement new policies and procedures. He/she must be able to identify possible safety hazards and take appropriate corrective measures. Effectively carries out provisions of VA Regulations, Medical Center and Nutrition and Food Service Policies and Procedures and the Labor/Management Agreement. Ensures that employees observe rules and regulations, policies and procedures, and conduct themselves properly and courteously. He/she counsels employees, promptly adjusts informal complaints and grievances through discussion with employees and bargaining unit representatives and works to resolve grievances at the lowest possible level. Initiates disciplinary action as appropriate and is consistent and fair in employee conduct/performance actions. He/she must keep him/herself informed about new equipment and learn proper care and operation of all existing equipment in the Food Service Unit. Work Schedule: Varied Tour: 6:00AM-2:30PM, 10:30AM-7:00PM, Rotating Schedule Position Description Title/PD#: Food Service Worker Supervisor/ PD1778A Relocation/Recruitment Incentives: Not authorized
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.