This position will coordinate directly and through subordinates and sub-contractors the operation of all contracted (prime and sub) environmental services work.
This position will coordinate directly and through subordinates the operation of the security department.
Supervises the housekeeping staff including trainers, managers, supervisors and hourly employees.
Interviews and hires the housekeeping staff, reviews job performance and recommends salary or status changes. Conducts disciplinary actions.
Provides processes for training employees to ensure customer satisfaction.
Represents PCSI on the hospital’s Infection Control Committee.
Assures that work is performed on time and in accordance with established procedures and contractual requirements.
Establishes schedules of work tasks, manpower utilization and equipment efficiency.
Maintains and prepares budget, accounting, purchasing and personnel reports and documents.
Ensures that employees meet required quality standards by providing inspections and trainings. Works closely with the QCM and inspectors to resolve issues. Provides ISO leadership in conducting tasks required to achieve adherence to PCSI’s quality goals.
Provides periodic staff and employee trainings and meetings.
Ensures all work is done safely and within the guidelines as provided by the Health and Safety Director.
Manages customer relationships and contract requirements. Resolves issues, coordinates requests and establishes processes to ensure customer satisfaction.
Participation in the Performance Management Program is required.
High school diploma or GED. College experience is required. 1.5 years’ experience = 1 year of college.
Requires knowledge of PC functions and software.
Operation of windows applications, MS Word, MS Excel, etc., and related applications.
Minimum of two years’ experience as an Executive Housekeeper or Director of Environment Services at a similar sized medical facility.
Two years’ of management/supervisory experience.
Experience leading quality and safety procedures.
Experience in an environment that includes workers with disabilities preferred.
Government contract experience preferred.
Certified Healthcare Environmental Services Professional (CHESP) required.
Prolonged standing, walking, bending, stooping, reaching and lifting up to 50 pounds.
Finger dexterity is required to operate a computer keyboard.
Must have the hand/eye coordination necessary to operate office business machines (calculator, phone, fax, copier, etc.) and a personal computer.
Hearing and speech sufficient to verbally communicate in person and on the telephone.
Mobility to frequently alternate between sitting, standing and moving about the facilities.
Ability to function and interface with all levels of management.
Excellent communication skills.
Excellent customer service skills.
Ability to read, write, speak and understand the English language.
Ability to pass credit, criminal, drug, and driving screening.
Ability to be exposed to various dirt, debris, and odors. Subject to hazards associated with working in a health care environment that may cause personal harm; diseases, cuts, bruises, burns, common colds, influenza, dust, odors and elevated noise levels.
May be required to work in aseptic areas and be exposed to various chemicals and infectious disease.
Ability to work any time or day of the week, including weekends and holidays.
Possess valid driver’s license and maintain good driving record.
If required, ability to obtain and maintain security clearance and base access to assigned site(s).
PCSI is an award-winning support services contractor headquartered in Austin, Texas. In
business since 1996, we are a nonprofit corporation employing over 1,300 people and
generating over $100 million in annual revenue. An AbilityOne® contractor, we recruit,
hire, and train disabled veterans and other people with disabilities. The United States
Armed Forces is our primary customer.