Utilizing technical writing skills to create and design communications on complex projects, upgrades, training, and implementations with organization-wide visibility impact. Ability to translate technical jargon into a format that can be understood by a diverse user community. Ensure the needs for UNM Health System is satisfied by working directly with Information Technology Partners, clinical teams, health literacy and other departments as needed to provide focused communications.
Works with Clinical Education, Organization Development, and other liaison departments to support a variety of educational delivery systems, including, but not limited to, instructional design and the authoring of internet computer based modules for online training services. Responsible for designing, developing, and implementing learning technology resources; coordinates research and development projects. Ensures adherence to Hospitals and departmental policies and procedures. No patient care assignment.
Related Education and Experience may be substituted for one another on a year for year basis.
INSTRUCTION - Design and develop alternative delivery instructional and diagnostic training programs using instructional design (ISD) principles, web technology, and learning technology standards
ASSESSMENT - Analyze, assess, and evaluate specific needs for different employee groups, authoring well-designed systems, and training modules that adhere to current professional standards and practices
INSTRUCTION - Research, design, and develop instructional products that support a variety of delivery methods: on-line training services, technical documentation, diagnostic programs, self-paced tutorials and computer based training (CBT) desktop learning
ANALYSIS - Analyze and report on the effectiveness of current and newly implemented educational systems; participate in upgrades, solutions, enhancements, and go-live support
INSTALLATION - Participate in the installation of new information systems with IT and other departments/organizations as applicable
REPORTS - Maintain records of programs, services provided, and other training information, such as trends, outcomes, and JCAHO requirements
CONSULTANT - Act as consultant and/or facilitator to hospital managers and departments in system development and upgrades, strategic planning, performance improvement, and desktop training opportunities according to the organization needs and objectives
DESIGN - Plan, organize, administer, and develop cost effective training and educational, alternative delivery programs and on-line educational services including video conferencing and distance learning
PROJECTS - Head project teams within the CLTdepartment and present management with information regarding the status of projects
PROJECTS - Manage complex projects with organization-wide visibility impact developing and implementing project goals, outcomes for systems models, resources, while assuring cost effectiveness and organizational needs and timeliness
LEARNING - Demonstrate understanding of educational program development, learning technology, and principles and practices at University Hospital and other organizations; Act as a resource to management in defining, framing, and solving problems
EDUCATION - Maintain contact with training organizations and associations to discover new learning technology training developments; attend seminars and training sessions
COMMITTEES - Serve on committees as liaison for employees, physician support services, and training and development
EDUCATION - Maintain a high level of professional competence in CLT, instructional effectiveness, e-learning, web authoring, on-the-job training programs and best practices
POLICIES & PROCEDURES - Follow established policies and procedures, employee expectations, and standards of performance
Bachelor's Degree in related discipline
2 years directly related experience
Education Requirements - Preferred:
Master's Degree in related discipline
Experience Requirements - Preferred:
Computer web authoring, HTML, desktop publishing and presentation software
Physical Demands Requirements:
Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Tuberculin Skin Test required annually
Working Conditions Requirements:
No or min hazard, physical risk, office environment