Provides security dispatching, alarm monitoring, access control monitoring, CCTV monitoring, customer service, and office support to meet the needs of the Security Services Department.
Performs security dispatching and monitoring services for the Security Services Department.
Coordinates and answers security calls and inquiries; advises and answers questions about policies and procedures; makes referrals as appropriate.
Answers the telephone for Security Services Department.
Dispatches security resources to meet calls for service needs.
Handles walk in customer issues at the Security Office.
Redirects individuals to appropriate resources.
Maintains confidentiality of all department matters.
Maintains detailed reports and logs of services provided.
Communicates effectively with internal and external customers.
Alerts key staff to priority events in a timely emergent manner.
Works independently with limited supervision.
Operates office equipment; fax machine, security radio system, telephone, copier, and personal computer.
Monitors and operates employee ID badge and access control assignment and control systems.
Monitors and operates security camera and monitoring system.
Monitors and operates fire and security alarm systems.
Works effectively as a team member of the Security Services Department to meet the needs of the customer.
Maintains continual coverage of the monitoring station.
Vacates station only upon proper authorized relief.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
High School Diploma or Equivalent (GED)- (Required)
Minimum of 1 year-Related work experience (Preferred)
Certification(s) and License(s)
Valid Driver's License - Default Issuing Body
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh FoodFarmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencingprograms, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13... hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers. What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.