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Gastonia , North Carolina

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Communications Technician
Communications Technician SUMMARY: Reporting to the Supervisor of Operations Support, the Communications Technician is accountable for operating telecommunications systems and equipment and provide a wide range of support services for and within Valley Children's Healthcare. Responsibile for answering, screening, transferring incoming calls, monitoring hospital alarms, radios and emergency systems; completing daily documentation of call log sheets, One Stop Shop, and Code Assessments; routing phone calls from both internal and external customers, receiving One Stop Shop calls and dispatching and/or entering data into work order ticketing systems. This position enforces Valley Children's Healthcare policies, procedures, and protocols for the Communications depa


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