Position Summary:

happy heart Bistro is looking for a full time Barista to join our team! Looking for someone who is eager to learn and grow. Barista/Cashier experience preferred. We serve a variety of healthy and unique drinks and food. Great benefits, holidays and weekends off. Monday-Friday, 7am-3pm.

Responsible for the delivery of customer service within assigned retail unit. Operate Espresso machine. Operate cash register. Manage cash drawer, balance cash drawer, prepare cash register reconciliation reports. Make cash deposits. Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment.Accountability:

CUSTOMER SERVICE - Ensure that each customer receives outstanding Customer Service by providing a customer friendly environment which includes greeting and acknowledging every customer , maintaining outstanding standards, solid product knowledge and all other components of customer service

BARISTA - Operate Espresso machine with skill and efficiency as assigned

MERCHANDISE - Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; ensure that stock levels and displays are in accordance with established standards

LOSS PREVENTION - Adhere to departmental policies, procedures and practices including signing, pricing, and loss prevention

SALES - Perform accurate and efficient sales transactions and maintain proper cash accountabilities at POS registers. Handle cash and make change as required

CUSTOMER SERVICE - Communicate customer requests to management

CUSTOMER SERVICE - Provide assistance with line monitoring, merchandise sacking, floor security, and/or related floor duties

CUSTOMER SERVICE - Answer telephones and handle routine customer telephone inquiries

REPORTS - Prepare routine daily reports such as sales, inventory logs, orders, credit card receipts, and/or bank deposits

CASH - Operate cash register; prepare cash register reconciliation and miscellaneous routine reports

DISPLAYS - May create displays

OPEN/CLOSE - Open and close retail unit as assigned

EQUIPMENT AND SUPPLIES - Assist with care and maintenance of department equipment and supplies

TRAINING - Assist in training of volunteer staff

COORDINATION - Coordinate work activities with co-workers to improve job efficiency

MAINTENANCE - Maintain department facilities and equipment in a condition to promote efficiency, health, comfort and safety of patients and staff

Education Requirements:

High School Diploma or GED equivalent

Experience Requirements:

No minimum experience required

Experience Requirements - Preferred:

Espresso Café position: Barista experience

Retail experience

Physical Demands Requirements:

Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working Conditions Requirements:

No or min hazard, physical risk, office environment