All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Whole Person Wellbeing Resources
Mental Health Resources and Support
Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)
Our promise to you:
Joining AdventHealth Altamonte Springsis about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Shift: Days, Varied shifts Monday to Sunday
Location: 601 EAST ALTAMONTE DRIVE, Altamonte Springs, 32701
The community you’ll be caring for:
Faith based & mission driven organization
Central Florida’s premier multi-specialty medical group
Comprehensive Employee Benefits such as Educational Reimbursement
CREATION Health employee wellness and lifestyle programs
Positive working climate to support a work life balance
Articulates comprehensive knowledge of general and specialized Transportation practices and performs and demonstrates to others.
Flexible to make changes as deemed necessary, i.e. schedule adjustment, or floating
Maintains positive relationships by appropriately communicating information, evidenced by no more than one complaint in six (6) month intra-departmentally. Accountable for personal conduct and promotes and contributes positively to inter-departmental relationships with no more than two (2) complaints in a six (6) month period
Coordinates all programs related to transportation department
Regularly meets with customers about customer service (i.e. surveys)
Takes charge and responds appropriately to unexpected situations
Uses correct tone of voice, stance and non-defensive/offensive language
Will coordinate calls, maximizing efficiency by routing the closest transporter with the appropriate equipment
Facilitates incoming Transporter calls to assign/update/review calls
Maintains a minimal dispatch time for campus assigned throughout shift as set by management team
Performs other duties as assigned
What You Will Need to Be Successful:
People Skills: Ability to understand customers’ needs and respond to them in a pro-active, courteous, professional, and efficient manner.
Communication Skills: Ability to read, write, speak appropriately in English using good diction, and respond to people’s needs in a pleasant and courteous way as perceived by the customer.
Technical Skills: Ability to operate stretchers, beds, and wheelchairs. For cost center 9623 must be able to type at least 20 wpm.
Ability to input data in a timely manner.
Management potential, and ability to accept responsibility, exercise authority and function independently using effective written and verbal communications.
Ability to work well with others, using tact and diplomacy.
Ability to accept direction and respond to ever-changing matrix of Hospital needs.
Ability to use discretion when discussing confidential personnel related issues
High school Diploma or GED
Associate degree in business, healthcare, or related field, OR two years supervisory experience
The Big Picture
The Patient Transportation Supervisorsupervises, promotes, and coordinates the operations of the Transportation Department in a manner that will optimize efficiency, help achieve the mission and goals of the department and Hospital, reduce costs, and result in outstanding customer service. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.