Our Mission is to extend the healing ministry of Christ.

We are more than healthcare. We are a family of caregivers who see what we do as a calling and treat every person, every time as if they were a loved one. We don't just heal what hurts. We ease minds and encourage spirits by providing a more personal level of care than ever before—physically, emotionally, and spiritually. Our mission is to Extend the Healing Ministry of Christ which starts with caring for others with uncommon compassion and going above and beyond to make those we serve, feel loved.

Wellness is at the core of what we do, focusing on living a better life today and always. We want everyone to Feel Whole and we see our work as a calling. This is how we make a difference. With our whole-person care, expertise and world- class resources we strive to provide an exceptional experience for all. With hospitals and facilities in over 9 states, our consistent approach to healthcare allows us to live our mission and ensure that our communities are living fuller, healthier lives.

GENERAL SUMMARY:

The Retail Supervisor will supervise the retail location, supervise retail employees/volunteers, and develop relationships with customers, vendors and partners to ensure business growth. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:

• Demonstrates successful handling, prioritizing, and problem solving in retail space while anticipating opportunities in the future. Approaches all encounters with customers in a gracious, attentive, courteous and service-oriented manner. Leads by example, consistently conveying a positive attitude, passion and pride in work
• Achieves and/or exceeds monthly budgeted sales, gross profit, and net income goals established by retail leadership. Complies and enforces all standards and regulations to encourage safe and efficient operations
• Verifies that deposits are completed daily and reports any discrepancies to retail manager. Keeps fiscal responsibility and customer satisfaction in mind when making all decisions including inventory management
• Coordinates with retail manager for routine movement of product in retail space with attention to visual displays, prominent product placement to products/services offered that captures the customer's attention. Maintains the retail space appearance in an organized, clean, visually appealing environment
• Consults with management on new business/retail initiatives/programs that follow the mission and vision of AdventHealth. Conducts outreach marketing as well as event coordination including tracking, expenses and achieving goals. Maintains a vendor/sourcing database for vendors, technology applications and devices
• Participates in interviewing candidates for new positions. Trains, coaches and supervises employees to ensure goals and retail customer service standards are being met
• Periodically meets with retail Manager as scheduled to discuss planning, execution and effectiveness of marketing campaigns, sales, initiatives, employee development, and innovative ideas
• Performs other duties as assigned