Nutrition Care Assistant - AdventHealth Shawnee Mission
All the benefits and perks you need for you and your family:
Benefits from Day One for eligible employees
Paid Days Off from Day One
Whole Person Wellbeing Resources
Mental Health Resources and Support
Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)
Sign on bonus available
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Location: 9100 W 74th Street, Merriam, KS 66204
The community you’ll be caring for:
At AdventHealth Shawnee Mission, formerly Shawnee Mission Medical Center, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas.
The role you’ll contribute:
The Nutrition Care Assistant assist in nutritional care of patients with emphasis on hospitality. Responsible for processing patient diet orders, patient requests and consultations via the computer. Responsible for correcting and processing menus, preparing the meal count, running necessary computer programs, and coordinating the messages coming into the Diet Office. Responds over the phone to patient and nursing requests in a professional, cheerful, caring and helpful manner. Enters patient information provided by the Nutrition Services Ambassador I and Clinical Dietitians. Works closely with the Clinical Dietitians. Possesses excellent time management and customer service skills to meet patient needs.
The value you’ll bring to the team:
PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:
Understands and adheres to all food safety/sanitation standards related to the position.
Demonstrates proper sanitation procedures related to hand washing (when, how), hair restraints, gloves (single use), ice machine procedures
Demonstrates basic understanding of infectious diseases that relate to cleaning, use of hand sanitizers, and hand washing.
Understands cleaning chemicals and their properties as they relate to their position including Quat sanitizer standards and procedures.
Demonstrates knowledge of proper cleaning and sanitizing; removing debris from surface, sanitizing work area properly.
Understands kitchen hazards (burns, cuts, slips & falls, PPE) and ensures a safe working environment by following training/safety guidelines.
Demonstrates knowledge of food temperature danger zone.
Demonstrates safety guidelines in the kitchen including knowledge of emergency exits, fire extinguisher use, and emergency preparedness.
Demonstrates understanding of and adheres to all procedures regarding processing diet order information.
Demonstrates consistency in following job specific routines.
Demonstrates knowledge and skills to perform job functions and personal interactions.
Is able to use all communication tools and methods necessary to complete required tasks.
Identifies problems in a timely manner to the Team Leader, Manager or Chef as appropriate.
Ensures prompt response to requests for products and follows up if delays or product availability problems are identified.
Assumes additional responsibilities to support team efforts when necessary.
Is knowledgeable on Computrition software programs as related to job functions and keeps updated on new features.
Reports issues small and large to Manager or Data System Specialist to improve the overall operations of the system and improve patient satisfaction.6
Maintains professional behavior and appearance at all times in the workplace through grooming, dress, language and non-verbal behavior.
Demonstrates knowledge and skills for appropriate communication and courtesy using AIDET in customer interaction and LAST in service recovery situations.
Understands and utilizes "managing up" products, services, associates, departments.
Answers the phone with a helpful attitude, processes requests and records phone calls.
Understands basic diet information, and is able to assist patients' requests, discusses as needed with nursing and/or dietitians.
Strives to go above and beyond the customer's expectations and tries to satisfy the patient's needs even when it is outside the normal routine.
Demonstrates knowledge of Touch Point Dining and diet principles to fulfill patient requests.
Follows diet office routine to ensure reports, tally guides, nourishment sheets/labels, tube feedings and tray tickets are produced in an efficient, timely manner and is error free.
Understands and adheres to all HIPPA regulations
Maintains patient confidentiality at all times.
Understands and demonstrates proper use and troubleshooting of all equipment necessary to perform functions of the job.
Qualifications – External
EDUCATION AND EXPERIENCE REQUIRED:
High School Diploma or Equivalent
Up to 1 Year of Position-Related Experience
EDUCATION AND EXPERIENCE PREFERRED:
Associate’s Degree or Graduate of a Technical School
2 to 5 Years of Position-Related Experience
Prior experience as a diet clerk, diet technician, clerical or hospital foodservice including ambassadors
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.