General Summary
Under limited supervision gathers and analyzes user needs for developing and modifying clinical or business applications in the healthcare environment. Includes providing complex application support, writes documentation and specifications. Analyzes complex results, proposes solutions and/or recommendations in addition to building, configuring and/or modifying applications using existing application tools.

Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

1. Performs and coordinates complex analysis, design, development, testing and support services for assigned application applications.
2. Responsible for and oversees day to day tracking and follow-up on issues and questions of daily operations.
3. Performs and coordinates application analysis and impact analysis of new or different applications, processes or changes.
4. Provides complex application support and guidance to end users and provides technical guidance to less experienced personnel. Serves as point of contact for resolution of complex application problems. Able to quickly assess problems and identify resolutions.
5. Coordinates development of application testing scripts and conversion plans. Participates in testing as assigned.
6. Makes recommendations and provide alternatives with regards to various development and support initiatives.
7. Prepares written documentation of various types; application documentation, analytical reports, functional specifications, training manuals, status reports, etc. Creates, evaluates and instructs/teaches other.
8. Participates and/or leads projects, estimates costs, time frames, staffing requirements and prepares cost justifications for assigned project. Uses status reports for project oversight.
9. Validates the designing for each application assigned, under the control of the change management application and user development request.
10. Prepares and validates complete applications documentation for operations and sets programming specifications for user departments. Provides input and assists with the development of departmental policies and procedures as they relate to the use of clinical applications.