Penn State Health Holy Spirit Hospital 

Location: US:PA:Camp HIll
Work Type: Full Time
FTE: 1.00
Shift: Night
Hours: 11:30p - 7:00a

JOB SUMMARY:

Responsible for Medical Center security incident investigation, crisis response, combative patient intervention, safety-related emergency response, monitoring of advanced access control and surveillance systems. Provide for the safety and security of patients, staff, visitors, students, buildings, assets, and premises.

ESSENTIAL FUNCTIONS: 

The percentage of time spent performing essential functions is 99%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: 

oFunctions as Security dispatch officer, answering all calls to Security for assistance, dispatching and receiving radio transmissions to and from officers and other departments, responding and providing direction on fire, smoke, odor, and chemical spills. Monitor Access Control Systems to include investigation of alarms using video and card swipe activity, response to duress alarms, acknowledgement of door alarms, proactive monitoring of surveillance cameras, unlocking and securing of card reader locations upon request, including ability to lockdown the facility, using card holder records to obtain information and confirm identities, dispatches officers when necessary to investigate.

oTakes calls for requests to unlock doors, referring to restricted door file for direction.

oCompletes essential paperwork for the shift, including daily activity logs, activity summaries, incident reports, supplemental reports, etc.

oInitiates notifications when necessary for crisis response and serious incidents having impact on the operation of the Medical Center.

oPerforms outside campus vehicular patrol.

oConducts routine building and campus patrol, reporting safety hazards and mechanical failures.

oControls traffic and parking on campus, issuing parking violations as necessary.

oInvestigates all traffic accidents and minor incidents on grounds.

oInvestigates all reported smoke, fire, and odor conditions within outside buildings.

oAssists with the security of the helipad during landing and departure of aero-medical helicopters, assisting with patient load or off-load as needed.

oAddresses breeches of the no-smoking policy with individual and reports employees to manager.

oResponsible for patrol vehicle upkeep, fueling and checking of supplies.

 oProvides escorts to staff, students, patients, and/or visitors.

oIdentifies and resolves potential safety hazards and files incident reports as needed.

oPerforms routine building patrols.

oIdentifies and makes proper notifications to correct environmental hazards and safety concerns.

oReports doors found unlocked and secures same.

oIdentifies and investigates/responds to suspicious activity, fire, smoke, or odor conditions and takes corrective measures.

oMonitors and addresses inappropriate conduct/behavior and/or activities of persons on the medical center property.

oInvestigates suspicious behavior and/or activates law enforcement.

oResponds to calls for patient/visitor assists utilizing crisis intervention and skills to deescalate/control hostile or violent situations.

oSecures and unlocks doors for authorized persons.

oDemonstrates competency in roles and responsibilities while responding to emergencies.

oResponds to alarm activations, panic alarm activations, and door held conditions.

oResponds to all calls for security assistance within the facility to include: Assaults, controlled substances, disorderly conduct, domestic disputes/issues, weapons, employee issue stand by, EOP activations, fires, fraud/forgery, harassing phone calls, harassment, medical emergencies, missing patients, missing persons, missing/found property, noise complaints, non-employee injuries, nuisance phone calls, offenses against families and children, patient abductions, patient assists, patient elopements, patient problems, police assists, property damage, reckless driving, robbery, safety-related reports, sexual assaults, sex offenses, soliciting, staff assists, staff problems, student problems/issues, suspicious activity, theft, threats, trespass, unauthorized activity, vandalism/criminal mischief, unauthorized/forced entry, burglary, violence victims, visitor problems, etc.

oProvides patrol of the Emergency Department, assisting with any security-related need, including the restraint of violent and/or uncooperative patients.

oFunctions as Officer-In-Charge in the absence of the Senior Security Officer and Supervisor. 

oMaintain all Use of Force requirements to include successful completion of all required training as prescribed by the Manager, Security Services, and the Corporate Director of Security. 

NON-ESSENTIAL FUNCTIONS: 

The percentage of time spent performing secondary functions is 1%. The following duties are considered secondary to the essential duties listed above: 

oProvides Workplace violence prevention and parking lot safety information to staff when requested. 

oPerform other duties as assigned. 

MINIMUM QUALIFICATION(S):

High School diploma or equivalent required.

Valid Pennsylvania state driver's license.

PREFERRED QUALIFICATION(S):

Police, military, or security experience

Graduate of police academy or security course. 

Six (6) months of police or security experience. 

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email hrsolutions@pennstatehealth.psu.edu or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

About Penn State Health

At Penn State Hershey, our mission is to enhance the quality of life and serve our community through improved health, the education of health professionals, and the discovery of knowledge. For us, service excellence is not only for our patients but also our employees. It means valuing each and every employee.

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