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Nicklaus Children’s Health System
Miami, Florida
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Call Specialist, Primary Care Internal Medicine
Job DescriptionPOSITION SUMMARYUnder the regular supervision of the Communication Center Supervisor and Business Operation Manager, the Call Specialist prepares and manages documentation involving the registration and scheduling of patient' appointments by telephone in compliance with established protocols. The work includes obtaining and validating patient information from various sources and ensuring information entered into the ERM is accurate.Principal Duties:Registration and Scheduling 1. Schedules patients using the applicable scheduling system for the department including routine and addon exams and complex radiological exams prior to the patient's arr
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