Access Center Ambassador in Hawthorne, NY for WMCHealth

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Access Center Ambassador

Job Summary: An Access Center Ambassador acts as the primary point of contact for patients and other callers, handling a high volume of inbound calls to schedule appointments, answer questions, and route calls to the appropriate departments. This position is crucial for maintaining efficient communication across our physician enterprise to ensure a first call resolution and a positive patient experience. Remote work may be considered for candidates who meet specific requirements after hire and onboarding. Responsibilities: Answering Phones: Responding to a high volume of calls from patients, insurance companies, and other medical facilities. Must be able to handle 80-100 incoming calls per day.

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