Job Summary: The Regional EMS Coordinator must be cognizant and involved in all phases of the development and ongoing relationships with the EMS community, including: Protocols, financing, communication, pre-hospital transport, inter-facility transport, receiving facilities, dispatch, public information and education, audit (QA/QI) and mutual aid. The Regional EMS Coordinator will make available education for the EMS community. Collects, assesses and reports quality improvement data to facilitate a total quality management environment for EMS.  Marketing will be targeted toward the EMS population.

                Responsibilities:

• Provides overall leadership and direction to the Emergency Medical Services personnel that engage with WMCHealth.
• Fosters excellent relationships between WMCHealth and the Emergency Medical Service Agencies that bring patients to MidHudson Regional Hospital of Westchester Medical Center and Health Alliance of the Hudson Valley.
• Makes recommendations to the medical director or assistant medical director when a provider of Emergency Medical Services may not have met an acceptable standard of care.
• Participates in meetings, hospital and community ad hoc committees as appropriate and needed.
• Provides monthly EMS educational classes, as well as a yearly conference. Provides extra classes for EMS personnel. Provides and organizes educational individualized meetings for EMS providers to improve standard of care when required. 
• Works with the Education Department to establish and maintain EMS Student training programs within the hospital.
• Works with hospital management to maintain good guest relations with EMS personnel, EMS agencies, patients, visitors, and staff.
• Works with EMS agencies, patients, and case managers to resolve EMS billing issues.
• Oversees and strives to return the community EMS equipment to the appropriate agencies.
• Provides clinical feedback to EMS personnel in order to improve patient outcomes.
• Organizes access to appropriate resources in order to provide support to EMS personnel for crisis and stress management.
• Takes an active role in promoting the culture and mission of WMCHealth-courteous and polite, communicates in a respectful manner.score: N/A
• Respects confidentiality of patient records and sensitive hospital information. Does not discuss information outside of appropriate clinical setting. Familiar with DNV, DOH & HIPAA regulations.
• Acts as the EMS community liaison for the WMCHealth, providing community service and education projects.
• Attends all mandatory continuing education in-services per hospital policy. Provides educational information to ED staff and EMS staff in regards to upcoming programs.
• Collaborates with Emergency Dept. Medical Directors to ensure quality pre-hospital care. Conducts all required audits of EMS run sheets.
• Provides EMS continuing education and monitors adherence to required standards. Collaborates with medical director to provide call reviews.
• Represent WMCHealth at the REMSCo & REMAC committee meetings.
• Conducts outreach to the various EMS communities at a time and place convenient for the EMS providers.score: N/A
• Coordinates pre-hospital component of disaster plan and evaluates its effectiveness. score: N/A
• Submits internal activity reports that summarizes pre-hospital education and outreach.
• Performs any other duties as assigned.

Qualifications/Requirements:

Experience:

• 5 years of experience as a paramedic, required

Education:

• High School diploma, required.

Licenses / Certifications:  

• Current BLS, ACLS, & PALS certifications, required
• EMT-Basic certification, required
• HVREMAC Paramedic, preferred