Chief Operating Officer
Urology Partners of North Texas

Job Summary:

The Chief Operating Officer (COO) is a senior executive responsible for overseeing and optimizing operations across the Organization. This role provides strategic and operational leadership to drive performance, ensure regulatory compliance, and support consistent execution across a complex, multi-site healthcare organization. The COO partners closely with the Chief Executive Officer, Board of Directors, Chief Financial Officer (CFO), Regional Vice President (RVP) of Operations, and the USSM team to ensure operational continuity, proactively address challenges, and align day-to-day operations with organizational strategy.

The COO is responsible for translating strategic priorities into operational execution, driving accountability across the organization, developing high-performing leaders and teams, and ensuring operational excellence across all locations and service lines. This individual serves as a key leader in advancing growth initiatives, improving financial and operational performance, and fostering a culture focused on exceptional patient care, employee engagement, and continuous improvement.

The ideal candidate has executive leadership experience within a physician practice, ambulatory surgery center, specialty healthcare organization, or other multi-site healthcare services environment, with responsibility for the day-to-day operations of multiple locations, providers, and support functions. The successful candidate is a hands-on operator with a proven ability to lead complex healthcare operations, build strong physician and leadership relationships, improve operational performance, and drive sustainable growth in a dynamic healthcare environment.

Duties/Responsibilities:

• Partner with the CEO, CFO, RVP of Operations, and USSM leadership to establish and execute organizational vision, operational strategy, and growth objectives.
• Translate strategic priorities into actionable business plans, policies, and procedures that drive performance, scalability, and sustainable growth.
• Provide direct leadership and oversight of day-to-day operations across physician clinics, ambulatory surgery center operations, imaging, pharmacy, laboratory, and ancillary service lines.
• Lead, coach, and develop leaders and managers at all levels by setting clear expectations, holding teams accountable for results, and providing ongoing performance feedback and direction.
• Establish and sustain a strong performance management culture by ensuring leaders effectively manage their teams, address performance issues promptly, and build high-performing, engaged teams.
• Partner with Human Resources to recruit, develop, and retain talent at all levels, with a strong emphasis on leadership development, succession planning, and manager effectiveness.
• Champion organizational culture, values, and diversity, equity, and inclusion initiatives.
  Identify operational opportunities to improve care delivery, enhance efficiency, and support the development of new service lines or revenue streams.
• Lead and support due diligence, operational integration, and optimization efforts related to new partnerships, acquisitions, and growth initiatives.
• Drive continuous improvement by identifying, analyzing, and implementing best-in-class operational processes, controls, and performance metrics.
• Oversee the implementation and optimization of technology solutions, including EHR systems, telehealth platforms, call center automation, and analytics tools.
• Establish and monitor enterprise risk management practices, including compliance with HIPAA, OSHA, pharmacy regulations, DEA requirements, and controlled substance oversight.
• Optimize organizational performance through data analysis and interpretation; provide regular insights and recommendations to the CEO and RVP of Operations.
• Manage operating expenses and capital investments to meet investor expectations for growth, profitability, and EBITDA performance.
• Align and optimize operations across existing locations to ensure consistency, efficiency, and high-quality patient care.
• Build and maintain strong relationships with key customers, partners, and stakeholders.
• Provide regular updates to the CEO regarding operational performance, risks, and opportunities.
• Perform other related duties as assigned.

Required Skills/Abilities:

• Demonstrated success in senior operational leadership roles within physician practice management, ambulatory surgery centers, specialty healthcare services, or other multi-site healthcare organizations.
• Unquestioned ethics, integrity, and sound judgment.
• Extensive experience leading multi-site, for-profit healthcare services organizations.
• Proven ability to integrate operations and scale organizations to drive efficiency, optimization, and EBITDA growth.
• Strong data-driven leadership skills, including the ability to establish accountability through performance metrics, dashboards, and operational reporting.
• Demonstrated expertise in strategic planning, operational execution, and business development.
• Exceptional leadership, organizational, and decision-making capabilities, with a strong customer and patient-centric mindset.
• Excellent interpersonal and relationship-building skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Experience partnering with private equity sponsors and managing board-level relationships.
• Cultural awareness and adaptability, with the ability to lead diverse teams in complex, multi-market environments.
• Working knowledge of IT and business infrastructure, including enterprise systems and Microsoft Office applications.
• Thorough understanding of applicable federal, state, and local healthcare laws, regulations, and compliance requirements.
• Prior experience working with a Professional Employer Organization (PEO), preferred.

Education and Experience:

• Minimum of ten (10) years of progressive leadership experience, including at least five (5) years in executive-level leadership roles.
• Executive operational leadership experience within a physician practice, ambulatory surgery center, or specialty healthcare organization, required.
• Urology, surgical specialty, orthopedic, GI, cardiovascular, oncology, ophthalmology, ENT, or other procedural specialty practice experience, preferred.
• Experience leading within large, complex, highly matrixed organizations with cross-functional professional teams.
• Proven ability to partner effectively with executive and senior-level leadership teams.
• Bachelor’s degree in Business Administration or a related field, required; Master’s degree, preferred.

Physical Requirements:

• Ability to travel up to approximately 35%, including visits to clinical sites, pharmacy locations, and corporate offices across multiple states.
• Ability to sit for extended periods and work at a computer, including participation in virtual meetings.
• Flexibility to work extended hours, including evenings and weekends, as required to meet organizational needs and respond to urgent operational matters.
• Ability to function effectively in a fast-paced, high-pressure environment with frequent interruptions and changing priorities.
• Ability to occasionally lift up to 25 pounds.

Requirements

• Bachelor's degree in Business Administration, Healthcare Administration, or related field required; Master's degree preferred.
• Minimum 10 years of progressive healthcare leadership experience, including at least 5 years in an executive operations role.
• Demonstrated success leading a large, multi-site specialty physician practice.
• Direct day-to-day operational leadership experience overseeing providers, clinic locations, practice administrators/managers, and ancillary service lines.
• Strong understanding of physician practice operations, provider relations, patient access, revenue cycle, staffing, and performance management.
• Experience managing operational and financial performance, including budgeting, forecasting, and EBITDA improvement initiatives.
• Proven ability to build, develop, and hold leaders accountable in a fast-paced, growth-oriented environment.
• Experience leading operational integration, practice growth, service line expansion, and process improvement initiatives.
• Knowledge of healthcare regulatory requirements, including HIPAA and applicable federal and state regulations.
• Ability to travel as needed throughout the Dallas-Fort Worth market and other organizational locations.

Preferred Qualifications

• Urology or other surgical specialty practice leadership experience.
• Experience overseeing ancillary services such as imaging, pharmacy, pathology, radiation oncology, infusion, research, or ambulatory services.
• Experience working within a physician-owned practice environment.
• Experience partnering with boards, physician shareholders, and executive leadership team

About US Specialists Management, LLC

U.S. Specialists Management, LLC (USSM) is a physician-focused management services organization providing operational, financial, technology, human resources, and strategic support to specialty healthcare practices and ancillary service organizations across multiple states. USSM partners with physician-led organizations to help them deliver exceptional patient care while supporting sustainable growth, operational excellence, and long-term success. Through its affiliated practices and healthcare organizations, USSM supports hundreds of providers and thousands of employees across a diverse portfolio of specialty healthcare services. Our collaborative approach combines local operational leadership with enterprise-level resources, allowing our partner organizations to maintain their unique cultures while benefiting from shared expertise and best practices. At USSM, we are committed to developing exceptional leaders, supporting innovation, and creating opportunities for talented professionals to make a meaningful impact in healthcare.

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